
The state as a platform: inside the new public works
Identity, payments and data exchange are becoming the roads and bridges of the twenty-first century state. The countries building them first are rewriting what government can do.

Identity, payments and data exchange are becoming the roads and bridges of the twenty-first century state. The countries building them first are rewriting what government can do.

New Delhi · 27 Sept 2026
On World Tourism Day India’s tourism ministry and the Open Network for Digital Commerce launched a National Digital Tourism Stack. It aims to bring 23,000 tourism experiences and homestays onto shared digital rails by the end of 2028, with a pilot from January to June 2027.

London · 25 Sept 2026
The Government Digital Service and the housing ministry are a month into “100 days of Digital Devolution”, which began on 1 September. On 9 September an Early Years Innovation Challenge day brought more than 100 people from local and central government, health and education together to work out how better data sharing could support earlier help for children and families.

Washington · 23 Sept 2026
More than 2 million people used the Pentagon’s GenAI.mil platform in a single week, a senior defence official said; about half a million are heavy users. ChatGPT and Grok were added to the portal, which already offered Gemini, at the end of August.

Dubai · September 2026
The UAE scored 76.66 and Saudi Arabia 73.64 in the 2026 Arab Digital Economy Index, leading the region. The index found the strongest progress in digital infrastructure, government services and cybersecurity, and the widest gaps in the data economy and research.

Brasília · 18 Sept 2026
Brazil’s central bank rewrote the Pix rulebook (Resolution BCB 587): payment firms become accountable for the fraud flags they place on users, and large institutions can be exempted from compulsory membership where their business justifies it. Pix handled a record 318 million payments on 4 September.

Brussels · 15 Sept 2026
With the 24 December deadline about three months away, 24 of the EU’s 27 member states have yet to make a digital identity wallet available. Italy, which is building its IT-Wallet into the IO public-services app, France and Finland are furthest ahead.

Folsom, California · September 2026
The Center for Digital Government’s 2026 Digital States Survey gave its top grade to Connecticut, Georgia, Hawaii, Iowa, Michigan, Mississippi, Missouri, Nevada, Ohio, Texas and Utah. Massachusetts won the artificial-intelligence category and Georgia the award for constituent digital experience.

Pretoria · August 2026
Home Affairs has set 31 March 2027 to finish the hosting infrastructure for the national digital ID, with the full platform due in 2027/28, later than the president’s promise of a 2026 launch. The ID sits within MyMzansi, the country’s roadmap for digital public infrastructure.

Rwanda put hundreds of services behind a single front door. The next step is making them work for citizens who rarely go online.

Several states are training or fine-tuning models for public use. The motives range from language preservation to data sovereignty.

Sovereign cloud programmes promise control over sensitive data. Their critics say they deliver cost without the capability.

Digital-by-default policies can leave behind the people who most need public services. Some countries are designing for them first.
Asked to deliver something new? See who has done it before from where you are starting, what it took and what went wrong.
I need to deliver for a country with digital infrastructure.
Chile
Live2012 to now
A national login issued in person or online, now required for most public services.
What went wrong. During the pandemic, demand spikes overwhelmed in-person activation.
The lesson. Keep an online activation route ready for surges, with strong fraud checks.
India
Live2009 to now
A biometric identity number used to reach residents with no prior documents at national scale.
What went wrong. Biometric failures locked some manual labourers and older people out of benefits.
The lesson. Budget for fallback routes from day one; the last 5% cost the most trust.
Singapore
Live2003 to now
A national login that grew into a verified-data service used by banks and employers.
What went wrong. A phishing wave in 2021 forced a move from SMS codes to app-based approval.
The lesson. Letting the private sector reuse the ID paid for its upkeep.
318m
Pix payments in Brazil on 4 September, a one-day record
The Rio Times
2m+
people who used the Pentagon’s GenAI.mil in a single week
Nextgov/FCW
24 of 27
EU member states still without a digital identity wallet, three months before the deadline
Brussels Signal
72%
of OECD countries with the cloud capacity to support AI in government
OECD

Brazil's central bank built a free, instant payment system and changed how a nation pays. Other governments are asking whether they should do the same.

A detailed digital twin lets planners test traffic, flooding and heat before they break ground. The real challenge is keeping it current.
How every UN member state scores on digital government. Hover or tap a country for its rank and scores.
01
Member states face a hard deadline to offer citizens an EU Digital Identity Wallet. Some are ready. Others are discovering how hard trust is to build.
02
Ukraine's government app became a lifeline for documents, payments and aid. Its resilience holds lessons for every government that assumes the servers will always be there.
03
Estonia keeps copies of critical state data in a secured facility in another country. The concept is spreading.
01
Brazil's central bank built a free, instant payment system and changed how a nation pays. Other governments are asking whether they should do the same.
02
Digital-by-default policies can leave behind the people who most need public services. Some countries are designing for them first.
03
Big-bang IT contracts keep failing. A new generation of rules favours smaller contracts, open standards and in-house teams.
01
Rwanda put hundreds of services behind a single front door. The next step is making them work for citizens who rarely go online.
02
Digital-by-default policies can leave behind the people who most need public services. Some countries are designing for them first.
03
Identity, payments and data exchange are becoming the roads and bridges of the twenty-first century state. The countries building them first are rewriting what government can do.
01
After a decade of ambitious launches, Gulf states are consolidating apps and chasing measurable service outcomes.
02
Sovereign cloud programmes promise control over sensitive data. Their critics say they deliver cost without the capability.
03
Several states are training or fine-tuning models for public use. The motives range from language preservation to data sovereignty.
01
A detailed digital twin lets planners test traffic, flooding and heat before they break ground. The real challenge is keeping it current.
02
Several states are training or fine-tuning models for public use. The motives range from language preservation to data sovereignty.
03
Identity, payments and data exchange are becoming the roads and bridges of the twenty-first century state. The countries building them first are rewriting what government can do.

Special report, in 4 parts
Who controls the servers, models and backups a modern state depends on, and what it costs to keep that control.

Member states face a hard deadline to offer citizens an EU Digital Identity Wallet. Some are ready. Others are discovering how hard trust is to build.

Sovereign cloud programmes promise control over sensitive data. Their critics say they deliver cost without the capability.

Ukraine's government app became a lifeline for documents, payments and aid. Its resilience holds lessons for every government that assumes the servers will always be there.
The deadlines, launches and meetings our readers are working towards.
24 December 2026
EU member states must offer citizens a digital identity wallet
European Union
Source: Brussels SignalJanuary 2027
Pilot of India’s National Digital Tourism Stack begins
India
Source: ThePrint1 February 2027
Hybrid boleto and Pix billing comes into force
Brazil
Source: The Rio Times31 March 2027
Hosting infrastructure for the national digital ID due
South Africa
Source: Biometric Update1 July 2027
Pix Automático can be paid from salary accounts
Brazil
Source: The Rio TimesDates as announced by the bodies involved; check the official timetable before planning around them.
Almost everyone in Libya can get online, yet its government offers almost no services there. No country in the UN survey has a wider gap between its networks and its online services.
Should governments train their own language models?
One vote per reader. Results appear after you vote. Read: Can a government build its own language model?
Checklists and templates written with the officials who use them.
18
Nov 2026
Lisbon
Summit, two days
Digital ministers and chief digital officers on building shared rails for identity, payments and data.
3
Dec 2026
Online
Roundtable, 60 minutes
Procurement leads from four countries compare contracts, clauses and the mistakes they will not repeat.
21
Jan 2027
Singapore
Breakfast briefing
A closed-door briefing on national and regional language models, with the teams building them.

Digital government, worldwide. 15 Sept 2026
How shared rails for identity, payments and data became the new public works, and who gets to build them.
The last word
“The breakthrough is not the technology. It is deciding that the state should own the rails and let everyone else run trains on them.”
What governments launched, bought and fixed this week, in a ten-minute read every Monday.